Frequently AskedQuestions
Here's some answers to questions that you may have...
Are you willing to travel / what are your travel costs?
We are happy to travel both nationally and internationally to your wedding. For travel in the mainland UK we charge £25 per hour travelled, calculated from our studio in Chippenham, Wiltshire. For local weddings (under 1 hour travel) we're happy to waive any travel costs. For international weddings we can quote individually as this can be affected by airfares, number of photographers required, etc.
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How do you select which images to include in the package?
Typically we shoot approximately 8 times the number of images we include in the package. For example, when photographing for a standard package of 250 images we would shoot approx 2000 images during the day. This may sound like a lot, however often many of the images are very similar (for example, when photographing formal poses we take numerous photos of the same pose so we can eliminate images where guests may be blinking.) A large pool of images also allows us to select the really great images that really capture the moment and tell a story, cover a good range of guests whilst concentrating on the key people (especially the couple!), and ensure a good spread of images throughout the day.
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What is the booking process?
To secure a booking we require a £250 deposit. To secure a booking for photography AND videography, or two photographers, we require a £500 deposit. When this is received we are able to firmly book it into the diary and not accept any further enquiries for that date. Our prices do increase each year, however we will hold the price quoted at the time of booking. For example, if we take a booking for a 2026 wedding during 2025, we hold the 2025 package prices.
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Can we make copies of the photographs for friends and family?
All of our packages include a personal online gallery with free high-resolution downloads to share with friends and family.
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What equipment do you use, and what would happen if a camera were to break?
All our wedding photography is shot using professional Nikon digital SLRs and mirrorless cameras. High end digital cameras offer us the image quality of 35mm film with the advantage of being able to review work and back up images throughout the day. We always carry multiple camera bodies, lenses and flashguns in the unlikely event that any equipment becomes damaged.
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What is 'post-processing' and what does it involve?
After the wedding we will spend time in the studio working on the images that are included in the package. We call this stage 'post pro' and it typically involves some or all of the following steps: cropping images for better composition, correcting colour temperature variations caused by artificial light, processing some images in black and white, hand-touching/removing unwanted elements in an image, 'dodging' and 'burning' where areas of an image are selectively lightened or darkened. Post pro on images is as time-consuming as it is rewarding, and is the main reason we charge higher rates for packages that include more images.
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How long will it take for us to see our images or films?
We are able to upload a sneak peek of approximately 20 images to your own private preview gallery within a week of your wedding.
Generally within 8 weeks we are able to upload the full personal gallery of your images for viewing, downloading and selecting prints/albums. This period may be slightly shorter during the quieter months. If you do have a special requirement to receive your images quickly, do please let us know so that we can arrange this.
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